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About KILONEWTONS

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Job Title: Technical Account Manager

Location: San Francisco, USA

Company: KILONEWTONS

Website:

Experience: 5+ Years

About KILONEWTONS

At KILONEWTONS , we bridge innovation with execution, delivering cutting-edge tech solutions to global clients. Were seeking a Technical Account Manager (TAM) to act as the vital link between our clients and engineering teams, ensuring seamless product adoption and customer success.

Key Responsibilities

• Serve as the primary technical liaison for enterprise clients, managing escalations and ensuring high satisfaction.
• Onboard, train, and support clients on KILONEWTONS products and integrations.
• Troubleshoot complex technical issues, coordinating with engineering teams for swift resolution.
• Develop customized success plans to maximize client ROI and product adoption.
• Monitor KPIs, usage analytics, and health checks to proactively address risks.
• Gather customer feedback and advocate for product improvements internally.

Must-Have Skills & Tools

5+ years in Technical Account Management, Customer Success, or Solutions Engineering (SaaS/tech industry preferred).

Strong technical aptitude ability to debug APIs, analyze logs, and explain cloud architectures.

Expertise in CRM tools (Salesforce, Gainsight, HubSpot) and support platforms (Zendesk, Jira).

Knowledge of enterprise IT ecosystems (AWS, Azure, Kubernetes, SQL).

Outstanding communication & presentation skills able to simplify tech for non-technical stakeholders.

Project management experience (Agile/Scrum certifications a plus).

Why Join KILONEWTONS?

• Work with Fortune 500 clients on high-impact projects.
• Competitive salary + performance bonuses.
• Remote-friendly with a collaborative, growth-focused culture.
• Ongoing training & certifications in emerging tech.

How to Apply?

Email your resume and a brief cover letter to careers@kilonewtons.com with the subject:

Technical Account Manager Application [Your Name].

Join us in shaping the future of tech-driven customer success!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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Job Tags

Full time, Remote work,

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