Job Description

About This Role

Thanks for your interest in Found! Our engineering team is responsible for taking products from ideation to being used by tens of thousands of users every week. We're responsible for everything from building the product to technical operations (and everything in between such as getting better with outages, improving reliability, and reducing tech debt)

We are looking for a Software Engineer - Reliability who knows how to balance moving fast while moving safely, understands (and loves) SLOs and SLAs, and has experience scaling systems from 1 to 10 to 100.

Some recent team accomplishments include :

• Scaling (successfully) our request volume by 100% Month over Month (every month for the last 2 years).
• Designing and launching model serving infrastructure in Google Cloud for our risk systems.
• Building and maintaining the infrastructure to support hundreds of deployments per month across a team of 30 engineers.

Day to day, you will :

• Design and implement developer tooling that makes deployments safer, reproducible, and easy to slowly rollout (or rollback).
• Architect (with the rest of the team) the future version(s) of our key systems taking into account order of magnitude scaling every year.
• Partner with company operations and engineering to achieve and maintain compliance standards such as PCI and SOC2.
• Add or improve introspection for all our key systems, identify scaling bottlenecks, and work with engineering on resolving them.
• Own shared services such as feature flagging, experimentation, in-app messaging, etc.
• Mentor engineering on how to design reliable, fault-tolerant, systems and easy-to-use runbooks for when things go wrong.

To thrive in this role, you have :

• 5+ years of experience with backend technologies
• Experience writing production code in Ruby, Go, or Python.
• Experience working in a public cloud environment.
• Proven track record of scaling and troubleshooting production systems or services.
• Strong fundamental knowledge of SLAs and SLOs, as well as ideas around how to implement them at a fast-paced company.
• Deep understanding of Kubernetes internals such as coredns / kubedns, vertical and horizontal pod autoscaling.

You may also have :

• Experience with opentelemetry, statsd, or Prometheus.
• Working knowledge of compliance frameworks like PCI and SOC2.
• Experience with infrastructure as code (Terraform, cloudformation, etc).
• Familiarity with troubleshooting using tcpdump or wireshark.
• Interest in financial services, accounting, and / or self-employment.

Compensation At Found

The anticipated salary range for this role is $186,000 - $241,000. The salary range listed represents the low and high end of the anticipated salary range for this position across all US locations. Within the range, individual pay is determined by several factors including job-related skills, experience, and relevant education or training. Our competitive base salary is just a piece of Found's total compensation package. Found offers a generous benefits package to all employees see our list below or check out found.com / careers to learn more!

Perks & Benefits Of Found

401K, FSA, and Commuter Benefits : We offer all employees access to tax-efficient benefit options alongside competitive base compensation.

Paid parental leave : Found supports employees through all stages of life, which is why new parents employed by Found qualify for 16 weeks of flexible parental leave.

Health benefits : Comprehensive medical, dental, and vision benefits and are always 100% covered for employees, 90% covered for dependents.

Work anywhere : We have Found offices in SF and NYC. For team members who work outside those cities, Found also supports fully remote working.

Meaningful equity : Everyone on our team should feel and act like an owner, which is why Found offers industry-competitive equity to all of our employees.

Flexible vacation policy : Vacations, appointments, mental health days- take the time you need, whenever you need to with our flexible time-off policy

To learn more about our benefits or the team please go to found.com / careers.

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