Job Description
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Mason Frank is partnering with a dynamic organization seeking a Senior Salesforce Administrator to join their growing team. Our client is looking for an experienced professional to take on a pivotal role in overseeing, configuring, and optimizing their Salesforce ecosystem.
Position Overview
This Senior Salesforce Administrator position involves a critical responsibility in managing and enhancing our client's Salesforce platform. The successful candidate will collaborate extensively with business leaders and interdisciplinary teams to assess requirements, deploy scalable solutions, and oversee initiatives from initial planning through final implementation.
Beyond core administrative functions, this role requires expertise to extend Salesforce capabilities, streamline processes, and ensure platform alignment with organizational objectives. This position includes supervisory responsibility for one junior-level Salesforce Administrator.
This hybrid opportunity is based at our client's headquarters in Wilmington, MA.
Responsibilities
Oversee daily Salesforce platform operations, maintaining optimal system functionality, dependability, and user experience
Design and customize Salesforce applications (including Sales Cloud, Service Cloud, Marketing Cloud, and additional modules) to align with business objectives
Execute data migration, extraction, and maintenance activities; oversee data integrity, access controls, and system backups
Diagnose and resolve platform-related challenges and user inquiries in a timely manner
Establish and maintain user accounts, role hierarchies, access permissions, and security protocols
Monitor Salesforce updates and feature releases, implementing enhancements to optimize platform value
Direct and coordinate Salesforce initiatives, ensuring prompt completion, stakeholder engagement, resource management, and transparent communication
Continuously evaluate and refine Salesforce workflows to enhance operational efficiency and productivity
Establish and maintain administrative and development best practices across the platform
Required Qualifications
Minimum 5 years of Salesforce Administrator experience, demonstrating proficiency in both system administration and development functions
Expert-level understanding of Salesforce configuration and customization across multiple clouds (Sales Cloud, Service Cloud, etc.)
Foundational understanding of Apex programming, including classes, triggers, Visualforce pages, Lightning components, and related development tools
Comprehensive knowledge of Salesforce architecture, data modeling, and security protocols
Demonstrated project management capabilities, including end-to-end oversight of Salesforce implementations
Exceptional communication skills for engaging both technical and business stakeholders
Superior analytical, problem-solving, and troubleshooting abilities
Outstanding organizational capabilities with proven ability to prioritize and handle multiple responsibilities in dynamic environments
Strong collaborative skills and team-oriented approach
Excellent written and verbal English communication proficiency, with demonstrated ability to engage effectively with internal and external stakeholders across all organizational levels
Preferred Qualifications
Salesforce Certifications are highly preferred
Background in Agile project management approaches
Understanding of Salesforce integration with external applications and systems
Proficiency with advanced automation platforms including Flow and Process Builder
Previous leadership or mentoring experience within Salesforce environments
Mason Frank International is a global leader in Salesforce.com recruitment, specializing solely in connecting Salesforce professionals with opportunities.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
Industries Technology, Information and Media
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Mason Frank International
Job Tags
Full time, Remote job,
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