Job Description
Job Details
Description Summary: The Quality Review Coordinator is responsible for assuring that standards for division specific activities related to organ recovery have been met thereby ensuring the safety and quality of organs recovered. Specific areas of responsibility include but are not limited to quality review of donor records, participating in audits to ensure compliance with regulatory standards, internal policies and procedures, assisting with training of OPO staff and assisting in the collection of data for reporting purposes.
Responsibilities - Responsible for complete and accurate review of the donor and non-donor records according to policy, protocol, and guidelines. This includes all phases of the review.
- Supports Manager OPO Quality Systems in designated responsibilities including, but not limited to, OPTN reporting requirements, weekly and ad-hoc OPO data reports, OPO education of quality initiatives, policy review and updates, and audit preparation.
- Assure accurate and consistent data is submitted as required by regulatory/accreditation agencies (OPTN, CMS, etc.) for the designated OPO.
- Assists as directed with projects supporting organ activity and quality review.
- Performs audits of division specific activities as they relate to organ recovery and documentation to ensure compliance with all regulatory and accreditation standards as well as LifeLink policies and procedures.
- As a part of the Quality Team will handle and package donor serological specimens (blood/serum) for additional donor testing and/or archive in accordance with OPO protocols.
- Assists with organ discards, shipping of post case specimens and research organs as prescribed by OPO protocol.
- Coordinates with Recovery Services and quality personnel to ensure all required documentation is accurate and complete in accordance with LifeLink policies and procedures.
- Assists with inspections from regulatory and accreditation organizations including, but not limited to OPTN, CMS, and AHCA.
- Provides effective back-up to other quality personnel in accordance with established protocols and processes to ensure continuity within the quality team.
- Remains informed of developments in quality and regulatory issues as they relate to organ recovery through literature, attending seminars and/or conferences and disseminating such information to OPO personnel.
- Participates in departmental meetings and prepares data for review as requested by Manager.
- Participates in ongoing OPO QAPI initiatives as directed by Manager.
- Maintains full understanding of all related LifeLink Policies and Procedures.
- Responsible for participating in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.”
Requirements - Bachelor’s degree preferred, degree in Allied Science (RN, LPN, ORT, EMT, CST) and/or at least 3 years of experience in a healthcare related background preferred.
- Experience with Quality Assurance processes.
- Ability to analyze documentation and identify breaches in policy.
- Strong communication and writing skills.
- Mental ability and visual acuity to prepare and audit records and identify breaches in policy.
- Knowledge of the regulatory and quality standards established by OPTN, and CMS desirable.
- Knowledge of all organ recovery procedures including sterile technique, donor evaluation, donor management, organ placement, procurement, organ packaging/labeling, transportation and all appropriate documentation desirable.
- Must be able to lift up to 25 pounds.
Working Conditions Position may require extended hours during peak recovery periods. Hazardous conditions include, but are not limited to, the possible exposure to microorganisms, viruses, potentially infectious body fluids and hazardous chemicals.
OSHA Risk Classification: High
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