Job Description

WHO WE ARE : The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Position Summary:  Program Assistant provides administrative and programmatic support to the Youth Assertive Community Treatment (ACT) Team. This role is essential in helping coordinate services for youth with serious emotional disturbances, ensuring efficient communication among team members, and assisting with documentation, scheduling, and community-based coordination. The Program Assistant helps maintain the overall organization and effectiveness of the program to support high-quality, person-centered care.

Responsibilities:

• Provide administrative support to the Youth ACT Team, including scheduling appointments, managing calendars, and preparing meeting materials.  
• Maintain accurate and timely documentation, including client records, progress notes, and team communications in accordance with OMH and agency policies.  
• Serve as a liaison between families, providers, and team members to ensure timely follow-up and coordination of services.  
• Assist with data entry, tracking referrals, and compiling reports for internal use and state compliance requirements.  
• Organize transportation logistics and support coordination for youth and family appointments when needed.  
• Monitor inventory of program supplies and assist with ordering and organizing materials for team activities.  
• Support staff in coordinating care team meetings, family engagement events, and community-based outreach activities.  
• Ensure confidentiality and adherence to all relevant privacy standards in all communications and documentation

Requirements

Education:

• High School Diploma required 
  
• Associate's degree preferred
  

Experience:

• At least 1-3 years of experience as a clerical assistant or in healthcare customer service required
  
• Driver's License and ability to maintain insurability throughout employment  required
  

Benefits

Benefits available to all staff:

• Student Loan and Tuition Reimbursement
  
• Employee Assistance Program
  
• Employee Discounts at the Southern Tier Community Center
  
• Opportunities for Professional Development
  

Full Time Benefits:

• A gency-Paid CEUs, License Prep Course, and License Exam
  
• 403(b) with 6% employer contribution
  
• PTO plus 9 paid holidays
  
• Childcare Reimbursement
  
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
  
• Life Insurance
  

EEO Statement: The Children’s Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.

Job Tags

Similar Jobs