Job Description

Job Description

Job Description

At Truepill, we power the future of consumer healthcare. We started in 2016 with a vision to modernize healthcare. We provide the building blocks needed to launch and scale world-class healthcare experiences.

With millions of prescriptions shipped and millions of patients served, we work with many of the world's largest healthcare organizations - including payers, providers, life sciences companies, consumer health brands, and government agencies. And with new partners continually joining our mission, we aim to further shape the future of healthcare - one patient at a time. Come join us. Let's build something great together.

We are looking for a Pharmacy Operations Manager to support our Pharmacy Operations team at our location in Sharonville, Ohio. This position reports to the Pharmacist in Charge and will be primarily responsible for managing a team of pharmacy technicians while working cross-functionally with other teams in the organization.

Why You'll Love Working at Truepill...

• We put patients first - We put patients first because their well-being is our priority.
• We are curious - We never settle for how it's done today. We invent how it will be done tomorrow. Because we don't just ask "why?", we ask "why not?".
• We impact with urgency - We're the spark that ignites positive change in healthcare. We create impact because we don't anticipate; we innovate.
• We lead with integrity - Leading with integrity is the foundation of trust. We always do what's best for our people, our customers, and above all, our patients.
• We hold customer confidentiality - We put discretion & confidentiality at the heart of every relationship.

You're excited about this opportunity because...

• You will assist with the recruitment, onboarding, and orientation process for pharmacy technicians at your respective site
• You will develop and implement training programs to ensure team members are competent, compliant, and up to date with pharmacy procedures and regulations.
• You will provide coaching, performance feedback, and professional development opportunities for staff.
• You will monitor daily pharmacy operations to maintain efficiency, safety, and adherence to company policies and state/federal laws.
• You will collaborate with leadership to develop staffing schedules and manage labor resources.
• You will handle HR-related issues including performance reviews, conflict resolution, disciplinary actions, and staff engagement initiatives, as assigned.
• You will serve as a liaison between the pharmacy staff and upper management to facilitate clear communication and smooth operations.
• You will contribute to operational improvements and standard operating procedure (SOP) updates.
• You will support compliance with all regulatory agencies, including the Board of Pharmacy, OSHA, and HIPAA.

We're excited about you because...

• You have a high school diploma or equivalent; Associate's or Bachelor's degree preferred.
• You have prior experience as a pharmacy technician (strongly preferred).
  • Certified Pharmacy Technician (CPhT) credential a plus
• You have 3+ years of experience in a pharmacy setting, with at least 1 year in a supervisory or leadership role preferred.
• You possess a strong understanding of pharmacy workflows, systems, and regulations.
• You have excellent organizational, communication, and interpersonal skills.
• You have the ability to lead by example and foster a positive, inclusive team environment.
• You are proficient in Google Suite, Microsoft Office, and pharmacy management software.

The salary range for this position is $80,000-$90,000.

Diversity, Equity, Inclusion & Belonging
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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