Night Auditor - Hilton Tucson El Conquistador Job at Hilton, Oro Valley, AZ

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  • Hilton
  • Oro Valley, AZ

Job Description

Scope:
Ensure the accurate reconciliation and balancing of all hotel income and expenses during the 24-hour operating period.

Primary Responsibilities:

  • Accurately audit and reconcile room revenue, food and beverage sales, and telephone charges.

  • Verify and balance room and tax charges, cashier reports, and guest/house accounts for accuracy.

  • Prepare and distribute daily management and accounting reports, including customer tracking, market segmentation, and food and beverage revenue reports.

  • Coordinate with other hotel departments to resolve accounting discrepancies and share relevant financial information.

  • Perform Guest Service Representative duties as needed, including booking reservations, handling incoming calls, and delivering guest messages.

  • Maintain security of department keys and ensure compliance with safety procedures.

  • Respond promptly and courteously to guest requests, ensuring follow-up and guest satisfaction.

  • Maintain a professional appearance and uphold the hotel’s standards of conduct and dress.

  • Adhere to all company policies and procedures; may serve as Manager on Duty during designated shifts.

 

Job Tags

Full time, Shift work,

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