Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. Qualifications include a warm and friendly manner in relating to and interacting with the public, demonstrated attention to detail while handling multiple tasks simultaneously, familiarity with handling money, making change, and using office machines in day-to-day activities, ability to speak and receive direction (written and verbal direction) in English, and willingness and ability to work alone as scheduled. Hiring immediately. Drury Hotels prioritizes team personal growth and career development, offering mentorship, cross-training, development plans, management training, and more.
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