Job Description

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Why join us?
Our purpose is to design for the good of humankind. Being part of Herman Miller means contributing to something larger than just your work team. We are redefining modern for the 21st century, supporting causes aligned with our values to build a sustainable, equitable, and beautiful future for everyone.

Compensation and Benefits
You will receive a competitive base salary, quarterly bonuses, commissions, and a comprehensive benefits package including medical, dental, vision insurance, paid holidays, parental leave, green transit subsidy, 401k, and more.

Role Overview
As a Herman Miller Seating Store General Manager, you will guide and educate through demonstration and fit journeys, deliver exceptional client experiences, coach your team, and achieve sales goals. You will also manage store operations, including hiring, performance management, and merchandising, reporting to the Regional Manager.

Key Responsibilities

1. Hire, develop, lead, and motivate the team through coaching, feedback, and training.
2. Foster the Herman Miller Client Experience.
3. Manage performance and ensure store standards are met.
4. Oversee operational procedures to maximize profit and control expenses.
5. Resolve employee relations issues in partnership with HR.
6. Deliver and exceed Sales Plan.

Qualifications

• Minimum 3 to 5 years of retail management experience.
• Excellent communication, organizational, and interpersonal skills.
• Ability to inspire team demonstrations in high traffic environments.
• High personal performance standards, integrity, and continuous improvement drive.
• Relationship-building skills with team, peers, and clients.
• Financial literacy and business acumen.
• Proficiency with POS systems, MS Office, web navigation, and 3-D rendering programs.
• Ability to lift objects over 20 pounds and adhere to safety standards.

Our Commitment

Herman Miller values diversity and inclusivity, hiring qualified applicants from all backgrounds and abilities. We are committed to equal opportunity employment and making reasonable accommodations for applicants with disabilities. For accommodations, contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management, Manufacturing
• Industry: Furniture and Home Furnishings Manufacturing

Apply promptly as positions close within 45 days, and we encourage quick applications. Check back often for new postings.

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