Fraud Investigator I Job Summary: Talent Software Services is in search of a Fraud Investigator for a contract position in Lake Elmo, MN. The opportunity will be four months with a strong chance for a long-term extension. Position Summary: This position is responsible for the detection, prevention, and mitigation of suspicious and fraudulent activities on customer accounts. In addition, the position reviews fraud alerts and preforms triage of suspected fraud. Alert types cover multiple payment channels and include internal and external notifications. The position is responsible for ensuring that processes are completed timely using appropriate controls to mitigate financial and reputation risks. Primary Responsibilities/Accountabilities:Ensures that department procedures and policies are completed in compliance with applicable regulatory and compliance standards and requirements. Understands and is able to effectively communicate complex issues across multiple business lines at all levels of the organization. Develops, builds, and fosters effective professional working relationships with staff members, peers, cross-functional project teams, and internal/external Customers. Delivers exceptional service and support that is customer focused. Experience: Fraud Investigator 1 must demonstrate a working knowledge of UCC 3 & 4 all applicable Federal regulations including Reg CC, Reg E, Client & Visa Rules, NACHA Rules, FinCEN regulations and BSA/AML programs. Daily alert review includes Reg CC hold referrals, suspicious caller referrals, bill payment alerts, Zelle alerts, fraud scenarios for check fraud, deposit fraud and online account takeover. Demonstrated knowledge of deposit account ownership and financial privacy requirements. Demonstrated ability to identify suspicious activity; ability to analyze activity to confirm fraud; and to select the appropriate course of action and problem solve to promptly control the risk of loss. Demonstrated ability to be self-directed, prioritize workload, process in accordance with procedures, strong investigative and analytical skills, verbal and written customer-oriented communication skills. Demonstrated ability to use appropriate judgment regarding prevention, identification, and resolution of fraudulent situations recognizing when it is appropriate to escalate the situation or resolve independently. Qualifications:High school Diploma or GED and 3 years relevant experience Preferred:Must have effective oral and written communication skills; including skills necessary to prepare factual, concise cases, including the recording and preparation of electronic and documentary evidence in accordance with rules of judicial evidence. Demonstrated effective verbal and written communication and presentation skills; effective negotiation skills; comprehensive computer skills including Microsoft Outlook, Word, Excel, PowerPoint and Access. If this job is a match for your background, we would be honored to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!
...craftsmen, technicians, or engineers in the business! Visit our website at We are looking for a Forklift Operator to support our Newark, Ohio distribution facility. No experience necessary - will train!Job PurposeForklift Operators operate industrial lifts and...
...value hard work, integrity, and teamwork.Job DescriptionJob DescriptionWe are currently seeking a motivated and confident Brand Promoter to join our team in Chicago, IL. In this role, you will represent client brands at various events and locations, engaging directly...
...Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store. Our employees are key to our success. Position Title: FLM - Assistant Store Manager...
...This entry-level role is ideal for someone with at least 1 year of HR experience and a strong desire to grow within the field. You... ...~1+ year of experience in an HR support or coordinator role (internship or part-time experience accepted)~ High school diploma required...
...Arbor's Luxurious Assisted Living Community is Hiring Caregivers to Join Their Care Team! Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place...