The Field Merchandiser at FreshPoint is responsible for promoting products, maintaining stock levels, and optimizing product displays in retail stores to drive sales and customer satisfaction. This role involves building strong relationships with store employees and managers, managing inventory, resolving order issues, and ensuring compliance with customer merchandising standards. The position requires physical work, travel to stores, and effective communication skills to enhance retailer partnerships and support sales goals.
Job Summary:
This is a sales position that reports directly to the Manager or Director of Sales. This position is responsible for promoting the company’s products and services, and for building relationships designated accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company via instore stocking and replenishment.
Duties and Responsibilities:
Grow customer and FreshPoint Sales, Volume and profit YOY by being in stock of right items for customer demand. Stock displays in a manner compliant with customers defined schematics with quality product and removes freshness-dated and damaged products from displays prior to leaving section and or store.
Optimize consumer engagement on shelf . Performs basic duties in relation to new and existing merchandise, including price changes, tagging, ad set and shelfing arrangements. Clean fixtures when stocking or dressing down department to ensure pleasing customer experience.
Enhance partnership with retailer. Maintains client relationships by visiting with store employees, department, and store managers. Collaborate with store leadership on product displays.
Oversee the ordering of all products supplied by FreshPoint to ensure enough product is displayed at the store or held in backstock area to meet consumer demand until next order is delivered and arranging for credit for damaged products.
Order input and conflict resolution . Sets up order in Customer systems and solves issues with billing , receiving and scanning at customer level,
Education Required:
High School Diploma
Experience Preferred:
2 years retail merchandising experience with valid driver’s license
Technical Skills and Abilities:
Stocks Product on shelves, increases product display space, and improves shelf positioning of FreshPoint products and adjusts product facings when necessary.
Removes freshness-dated and damaged products.
Understands individual store plans to help with product re-sets.
Maintains client relationships by visiting with employees, department managers, and store managers.
Collaborates with team members on display of products.
Maintains inventory by observing inventory levels, reordering when levels appear low, and arranging for credit for damaged products.
Sets up displays for special promotions, observes customer reaction to promotions, and removes promotions at end of promotion stage.
Observes and reports on pricing and display of competitors’ products.
Records inventory, hours, and online surveys on computer system.
Self-driven and a positive attitude.
Superior Customer Service.
Ability to work independently with minimal supervision.
Strong communication skills.
Ability to conduct physical work, often lifting to 50 pounds.
Strong time management and punctuality.
Basic knowledge of Microsoft office functions.
Access to reliable transportation, valid driver’s license, and auto insurance.
Physical Demands:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Ability to conduct physical work, often lifting to 50 pounds.
Travel Requirements:
Daily travel to assigned stores within territory.
Work Environment:
Inside Retail Store.
field merchandising, retail stocking, product displays, inventory management, customer relationship, sales growth, fresh product handling, order resolution, shelf replenishment, promotional displays
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